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Privacy Policy

Last updated 28 Oct 2025

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ABOUT THIS POLICY

 

We collect personal information from our customers in the regular course of doing business.

This Privacy Statement explains what information Fuseforward Corp. and any associated entities (“FuseForward”) collect about you and why, what we do with that information and how we share it. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

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WHAT PERSONAL INFORMATION DO WE COLLECT?

 

When you visit our website, we may collect:

  • information about your computer, including your IP address, the type of operating system and browser you use, and your computer’s location

  • what pages you visit on our site and what links you click on

  • personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number. We only collect personal information that you voluntarily provide to us through responses to surveys, questionnaires, forms and the like.

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HOW AND WHY DO WE USE THIS INFORMATION?

 

The main reasons we collect personal information from you are:

  • Because it may be useful in the future

  • Customer relationship management

  • Customer service

  • Marketing

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SHARING OF PERSONAL INFORMATION WITH THIRD PARTIES

 

Sometimes, we will share your personal information with our business partners.

We will also disclose your personal information if we are required by law to do so.

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HOW DO YOU GET MY CONSENT?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we assume you consent to our collecting it and using it for that specific reason only.

If we ask you for personal information for a secondary reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. Saying no is called “opting out”. By opting out, you can tell us not to collect the information and/or not to share it with other companies.

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HOW DO I OPT OUT?

 

When you become a FuseForward customer you provide us with information about your preferences and opinions. You will be able to tell us if you do not want that information to be used for marketing purposes or to be shared with other companies.

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ACCESSING, CORRECTING OR DELETING YOUR INFORMATION

 

As per the EU General Data Protection Regulation, you have the right to:

  • Access your personal information

  • Rectify information that is inaccurate or incomplete

  • Erase your personal data

  • Restrict processing of your data

  • Data portability (the ability to retain and use your personal data)

  • Object to your data being used

 

You have the right to request access to the information we have on you. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask to verify your identity.

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We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method.

If you believe that the information we have about you is incorrect, you are welcome to contact us so we can keep your data accurate. Any data that is no longer needed for the purposes specified in “How and why do we use this information”will be deleted.

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If at any point you want FuseForward to delete information about you, you can simply contact us at legal@fuseforward.ai

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HOW DO I GET MORE INFORMATION?

 

Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, or you would like to see exactly what personal information we have about you in our records, or you wish to register a complaint, please contact:

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legal@fuseforward.ai
Phone: +1 604 229 2434

 

You can also contact the Privacy Commissioner of Canada for assistance between the hours of 8:30 a.m. to 4:30 p.m. est, at:


Toll-free: 1-800-282-1376
Phone: (819)994-5444
Fax: (819)994-5424
TTY: (819)994-6591

 

or by mail at:

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30 Victoria Street
Gatineau, Quebec
K1A 1H3

 

or on the web at: http://www.priv.gc.ca

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You can also contact your Provincial or Territorial Privacy Commissioner’s office for more information:

British Columbia
Office of the Information and Privacy Commissioner for British Columbia
P.O. Box 9038, Stn. Prov. Govt.
756 Fort Street, 3rd Floor
Victoria, British Columbia V8V 1X4
Phone: (250) 387-5629
Toll-free: 1 (800) 663-7867 (free within B.C.)
Email: info@oipc.bc.ca
Web Site: http://www.oipc.bc.ca

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